Your satisfaction is important to us. That’s why we provide a transparent and customer-friendly return and exchange process designed to make your shopping experience simple, secure, and worry-free.
7-Day Return Window
Most unused products in original packaging with proof of purchase can be returned within 7 days of delivery.
Simple Approval Process
Our support team carefully reviews every return request to ensure quick approvals and a smooth customer experience.
Fast Refund Processing
Approved refunds are processed within 5–7 business days directly to your original payment method.
📋 Simple Return Process
- Initiate Your Return: Contact our customer support team at support@fantasystore.in to begin the return process. Please do not send products directly to the manufacturer.
- Return Approval: Once your returned item is received, our team will inspect the product and notify you by email regarding approval or rejection.
- Refund Processing: Approved refunds are completed within 5–7 business days and credited back to your original payment method.
ℹ️ Additional Information
- Sale Items & Exchanges: Sale items are not eligible for refunds. However, defective or damaged items may qualify for replacement or exchange.
- Gift Orders: Gift returns are issued as store credit if marked as a gift during purchase. Otherwise, refunds will be sent to the original purchaser.
- Manufacturing Defects: Return shipping costs for confirmed defective products will be covered by Fantasy Store.
- Inspection Policy: If a returned product is found fully functional after inspection, the item may be shipped back to the customer.
Need Help? We’re Here for You
Our customer support team is always ready to assist you with returns, exchanges, refunds, or product-related concerns.
- Email: support@fantasystore.in
- Phone: +91 9979978194